Turin Technologies

With 25 years of combined experience in the industry, Turin Technologies provides hardware solutions for each customer's specific needs. We provide IT hardware solutions for all platforms including IBM / Cisco / SUN / HP / EMC / NetApp / Brocade and more. So if you are looking to replace or upgrade components, revive your data center, upgrade networking equipment, or find fully configured servers, Turin Technologies is your answer.

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About Us

Turin Technologies formed as the result of a life-long friendship between two technology professionals. And at our company, building long-lasting relationships with our customers remains our focus. We know there are plenty of technology providers out there. But at Turin Technologies, we pride ourselves on being available to you before and after business hours. We take the time to find a solution that’s right for you, and are there through every step of the process because that’s what building strong relationships means to us.

With worldwide suppliers and contacts, Turin Technologies will work toward finding a solution that’s right for you. Because ultimately, building a relationship with you is what matters to us.

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MEET THE OWNERS

 
 
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Chad Ferlo

Earning his bachelor’s degree from the University of South Carolina in 2001, Chad has spent 20 years immersed in sales, business analytics and corporate management. He has spent the last 14 years in the IT hardware industry. You can contact him by sending an email to info@turintechnologies.com or calling him at 888-508-2328.

 

 
 
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Frank Martinez

With a master’s degree in business from Syracuse University, Frank brings multiple years of experience in both providing strong customer service and excellent communication skills. You can contact him by sending an email to info@turintechnologies.com or calling him at 888-508-2328.

 
 
 

CORPORATE AFFILIATIONS

 

The Turin Difference

A STRONG RELATIONSHIP

That’s the concept on which Turin Technologies is based upon, and it’s something we take very seriously in both our everyday lives and our interactions with customers. 

Turin Technologies was founded upon a 40-year relationship. As a relatively small company, our streamlined corporate hierarchy shares a common philosophy that’s rooted in customer service and building trust. We believe our management structure and philosophy separates us from our competitors and acts as tremendous advantage for Turin Technologies, and you, our customer.

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TIMELINESS/ACCESSIBILITY

Turin Technologies often operates beyond traditional business hours, and this allows for a much faster flow of information with our customers. Have a question? Need more information? Feel free to reach out to us at any time, and we will get back to you in a timely fashion. We believe accessibility is one of the key building blocks of forming a strong relationship with you.

 

PERSONAL SERVICE

One of our goals is to treat our customers with the same respect and care that one would treat any friend or family member with. You are the reason why we are in business, and your needs are most important to us. 



ETHICS

We pride ourselves on being honest, fair, and up front with all of our customers. We will do our best to help you in any way we can. Sure, we are in business to make money, but we believe in doing the right thing, both as professionals and people.

 

COMPETITIVE PRICING

Bottom lines often speak loudest. Our extremely efficient operational structure all but eliminates waste, which in turn, greatly reduces our costs. We pass those savings onto you, in an effort to earn your business and your trust. Because to us, that’s what building strong relationships is all about.

 

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Our Services

 


1. IT hardware solutions

We provide IT hardware solutions for all platforms including, but not limited to: IBM / Cisco / SUN / HP / EMC / NetApp / Brocade, and more. That includes servers, server components, switches, routers, other networking gear, phones, phone systems, PC's, laptops, POS items, bar-code scanners, and more. No order is too small or too large for Turin Technologies. Our priority is to help provide you with a solution that’s right for you.

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2. Repair services

Turin Technologies offers repair for servers, storage, and networking equipment. Every piece of equipment Turin Technologies deals with undergoes a complete physical inspection, diagnostic testing, parts replacement (and upgrades as needed), and a final testing and quality inspection.


3. Third party maintenance & warranties service

Turin Technologies provides maintenance solutions that will allow your company to strategically manage hardware life cycles, maximize data center performance, and possibly the most important: optimize your IT budget. We work with you to find a specific third-party maintenance solution that will have several advantages over vendor-locked contracts, such as: flexible contracts and terms, reliable support teams, and simplified maintenance management.


4. IT asset recovery

Turin Technologies adheres to the definition of asset recovery. We work hard to help you sell or repurpose working, usable, equipment that is left behind due to upgrades in a way that maximizes the return while minimizing the costs and liabilities. We can help you properly dispose of obsolete equipment while adhering to federal, state and local recycling laws. We provide state-of-the-art computer asset recovery services. We also provide data center consolidation that helps you realize the true value of your used computer hardware in a manner that is secure, easy to administer and problem free. Turin Technologies saves you the hassle of recovering value from used routers, switches, access servers and other products.

 

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 5. IGEL virtualization services

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Turin Technologies has a unique, very close relationship with the largest IGEL provider in North America. By leveraging this relationship, will help you take that next step in your business with our virtualization services. Current virtualization technology has opened up new doors in the technology industry. You can lower your costs, reduce the space requirements and energy consumption of your data center equipment, and begin to take the first steps towards developing your strategy for the cloud. 


6. Leasing and rental options

If your company wants to power up its IT capabilities without the financial constraints of making a long-term commitment, Turin Technologies will help you with leasing or renting options. Leasing offers multiple benefits, which include: offering you a way to get the assets your company needs without the upfront investment of purchasing a new solution, and offering your company a way to increase IT capabilities to meet the needs of your growing business. And of course, if you rent, you can meet short term project requirements while freeing up capital for other parts of your business.


7. Data destruction 

The need for digital data security affects all businesses. Technology allows us to collect, store and transfer vast amounts of confidential information. This data — which includes customer and employee records as well as financial information — is critical to protect. As you may already know, this confidential information has become a target for information and identity theft. Usually, when organizations upgrade their computers, they often remove the hard drives, use software to erase the data and send them to computer recyclers. While software programs can erase data, some just delete the directories on the drive. Simply put, your sensitive data stays on drives making your company vulnerable to security breaches. Because we want to forge a strong relationship with you, Turin Technologies will provide you with the best option for secure disposal of your sensitive data, and help protect your business and customers.

FAQs

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How can I track my order?

When Turin Technologies ships an order; you will be notified via email with your tracking information from FedEx or UPS enabling you to easily go to their websites to track your order.  If you feel that you have not received notifications within a timely manner of your purchase, we recommend looking in your junk email folder as the content of sales order confirmation can sometimes be marked as spam.


What type of warranty does Turin Technologies offer?

We offer standard 30-day warranties unless otherwise noted.  Warranties can range from 15-90 days. Warranties are arranged and agreed upon well in advance of shipping an order.


What manufacturers do you currently handle?

We work with the following manufacturers, just to name a few: IBM, Cisco, HP, SUN, Juniper, Foundry, F5 Networks, Riverbed, Dell Equallogic, NetApp, Brocade, EMC and most telecom brands.  Meanwhile, we also buy your surplus servers, server components, switches, routers, other networking gear, phones, phone systems, PC's, laptops, POS items, bar-code scanners, and more.

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What are the differences between factory sealed, new opened box, and pre-owned?

To meet the standard of Factory Sealed, the equipment must be in its unblemished original manufacturer’s box with the original factory tape that has not been tampered with, cut open or re-taped. New Open Box (NOB) means the product is in the original, unblemished manufacturer’s box with all original accessories (for example CD’s, pamphlets and literature, rail kits, cables, power cords, original packing materials) BUT is allowed to have original manufacture’s tape cut open.  Everything else is pre-owned. 
*Factory Sealed and NOB products would generally be shipped in a double boxed manner. 


How will my order ship?

All individual boxes or parcels are shipped using FedEx, UPS or DHL.  Larger palletized orders are shipped using a number of common freight carriers.  In any event, two things remain constant: Turin Technologies personally arranges any logistics that it engages in; and anything Turin Technologies handles gets shipped with full insurance coverage.


How do I arrange an order/shipment with Turin Technologies?

Call us directly or email your specific contact at Turin Technologies.  After that… we do all the “leg-work” because our main goal is to make the transaction as seamless as possible for you.


How do I contact Turin Technologies if I don’t see my answer here?

Call us toll free at 888-508-2328.  Or email us at info@turintechnologies.com.  One of the ways we differentiate ourselves from our competitors is that we are available outside of traditional business hours to answer your questions.


What are the benefits of purchasing pre-owned equipment?

Companies are in business to make money, and quite simply, purchasing pre-owned equipment comes with substantial cost savings. Companies buying pre-owned networking equipment can save as much as 90 percent off manufacturers’ list prices. With the money you save, you can achieve the objective of improving performance while cutting costs. Another key benefit is expedited delivery.  An order from Turin Technologies can be sitting on your dock the next day.  And if reliability involving pre-owned equipment is one of your concerns, we can put that concern to rest. We work with reputable sellers who only deal in the highest quality hardware, with a warranty and support program. So just because a product is pre-owned doesn’t mean you have take on a risk when you buy it.


Is there a minimum or maximum order requirement?

No.  Whether you are buying from us or selling to us, there is no order too big or too small. We take ALL of our transactions and relationships seriously.

CONTACT US

Turin Technologies, Inc.
1100 University Ave, Ste 115
Rochester, NY 14607
T 888-508-2328
E info@turintechnologies.com


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